Privacy Policy

Collection of Personal Information

When collecting personal information from customers, we will collect only the necessary information after informing them of the purpose of collection and the contact details for changing or deleting the information.

Use of Personal Information

Your personal information will be used only within the scope of the purposes of use that have been publicly announced or notified to you in advance.

Except as required by law, our store will not disclose or provide your personal information to third parties without your consent.

However, to the extent necessary to achieve the purpose of use, we may outsource all or part of the handling of personal information to external service providers. In this case, we will provide necessary and appropriate supervision to the outsourced service providers.

About the purpose of use of personal information

At BIGHOLIDAY, we will use your personal information for the following purposes.

• Participation in introductory diving, snorkeling, and fun diving; reservation management; confirmation upon arrival; and emergency contact.
• To provide our customers with useful information such as reservation and visit information, service announcements, surveys, campaigns, seasonal sea conditions, and guidelines for reservation timing.
• Sending email newsletters containing news and surveys about BIGHOLIDAY (including some advertisements)
• Application forms to PADI Japan required for each course certification
• To improve BIGHOLIDAY's services and quality, analyze usage patterns, and provide appropriate information to existing customers.
• Within the scope of the above-mentioned purposes, we will use advertising, message delivery, and analytics services provided by LINE Yahoo! Japan Corporation, etc., to verify and set delivery targets using methods that prioritize security, such as hashing phone numbers and email addresses.

If we use your personal information for any purpose other than those specified by law, we will obtain your prior consent, except in cases required by law.

Deletion of personal information

If you would like to request the deletion of your personal information,[email protected]If you indicate your intention to delete your personal information using the method above, we will immediately delete the requested personal information.

Regarding the suspension of distribution/service use

If you do not wish to receive announcements, surveys, campaigns, seasonal sea conditions, or information on recommended booking times from BIGHOLIDAY, please unsubscribe from the service on your chosen distribution platform or contact our designated inquiry desk.

If you wish to stop the use of or delete your personal information,[email protected]Please contact us. We will review the details and take appropriate action in accordance with the law.

Regarding opinions and complaints regarding privacy

If you feel that the privacy policy posted on this website is not being observed, or for any other inquiries,[email protected]Please contact us through the form below. We will do our best to check the details and take appropriate action.

Links from other sites

This privacy policy is the policy of the BIGHOLIDAY website. BIGHOLIDAY is not responsible for the websites of other companies that are linked to BIGHOLIDAY. Please check the privacy policy of each website.

Changes in personal information protection policy

BIGHOLIDAY may change this privacy policy in order to improve the protection of your personal information, or in response to the enactment or change of laws and regulations, etc. Any changes will be announced on the BIGHOLIDAY website and will be effective from the time of announcement.