FAQ

The schedule for the day will be finalized the day before, taking into consideration irregularities and sea conditions, so we will contact you by phone by 19:00 PM the evening before your reservation.Diving contentPlease check the page.

For flights arriving between around 8am , you can have XNUMX dives are possible in the morning. After that, we do not offer diving tours.

Instead of going to the shop, you will go directly to the rental car or shuttle bus to the port. Please prepare your swimsuit under your clothes in advance.

The dive will be held on the dive boat after returning to port. We will distribute original BIGHOLIDAY point map stickers to be pasted in your own logbook. We ask that you complete your logbook entry on the last day of the trip.

Click here for BIGHOLIDAY's pick-up areaIf you are outside this area, please rent a car or take a taxi by you own.

If you are boarding the next day, your personal equipment will be stored on the boat.

It takes about 30 minutes from the port to the main field of Irabu Island and Shimoji Island. Please take sufficient precautions against seasickness, such as taking motion sickness medication.

The basic diving style is three dives in a row, with no return to port. If you are prone to seasickness, please take precautions.

Please bring your own. If you are renting a car, you will need to bring your own. If you are being picked up and dropped off, you will need to go to a convenience store and purchase your own items there. Of course, you are welcome to prepare your own items in advance.

The approximate time is between 15:00 PM and 15:30 PM. The tour will finish after logging in and paying at the port. If you have a busy schedule, please let us know. We will do our best to accommodate you.

There are two flush toilets with washlets. There is also a spacious 110cm x 100cm space where you can change clothes. The room is equipped with a hand washing faucet, extra toilet paper, and sanitary products.

Showers and changing are available on the boat. Shampoo and other amenities are not provided, so showers and changing are simple.

We are unable to provide you with any photographs taken by our staff as this would create a difference in service compared to other customers.

We provide a box for each customer to put their belongings in. We ask that you keep your belongings in the box.

Of course we will take photos! However, since there will be other customers, we will only take photos at key points.

Please rest assured. Our staff will be responsible for setting up all equipment and changing tanks. If you would like to set up your own equipment, please let us know.

We have small celebrations available, so please feel free to request one! We can also help you celebrate for yourself or your buddy!

If the wind is from the south, we head towards Irabu Island, and if the wind is from the north, we head towards Shimoji Island. Diving is always downwind. The exact points will be selected on the morning of the day or just before, taking into consideration the wind direction, sea conditions, the number of people on the diving boat, requests, etc. For details,Diving sites

We offer free rental of hoody vests and boat coats to all our guests. If you need one, please let us know in advance. For details,BIGHOLIDAY ServicesPlease see the page.

We guide groups of up to six people. We will divide groups based on skill level and preferences. We will accommodate those who are unsure of their skills, those who want to take their time taking photos, and those who want to enjoy the topographical features, so that everyone can enjoy the tour at their own pace.

Requests are welcome! Please fill out the form in the form. It depends on the weather, sea conditions and your skill level on the day, but BIGHOLIDAY values ​​requests. If you choose the right time, the chances of diving at your desired spot will increase dramatically! For more details, please seeRequest handling page

Yes, it is. At BIGHOLIDAY we always have enough tanks for 3 dives per customer. Payment is based on the number of dives you do on the day, so even if you change from 2 dives to 3, or from 3 to 2, you will only be charged for the dives you do.

BlogPlease refer to the archives for more information. Hoody vests and boat coats are available for free rental during the cold season.BIGHOLIDAY ServicesPlease see the page.

If you are not feeling particularly unwell, you can use a tampon. Be careful not to let your body get cold after diving. If you have severe menstrual pain, please do not push yourself and ask to cancel.

BIGHOLIDAY is a diving specialist store, and in order to allow you to choose your diving spots as you please, we generally ask non-divers who are prone to seasickness to refrain from participating.

We have separate smoking and non-smoking areas. We will explain this on the day, but the first floor is completely non-smoking and the second floor is a smoking area. Please be considerate so that all guests on the boat can enjoy themselves.

They are sold at convenience stores (Family Mart) on the island, so please bring your own. 4GB of storage is sufficient. If you are able to prepare one before coming to the island, you can purchase one inexpensively at electronics retailers or online. Please note that if you forget it on the day, you will not be able to use the free rental camera. Take lots of photos of Miyakojima's ocean!

Yes, of course! If you would like to, please bring your camera and ask the guide.

Unfortunately, we do not have a space for customers to wash their own equipment. If you have your own equipment, you can choose from the following two options.

1. Please wash your equipment at your accommodation and take it home with you (major hotels on Miyako Island have equipment washing and drying areas. Please check with your accommodation for details).
2. We will take your equipment and have our staff wash and dry it in the shop, then pack it up and send it to you by cash on delivery (this service is used by many customers).

We can collect and store your luggage. We will bring it to your boat on the morning of your arrival.

[Address to send diving equipment]

906-0002
4103-15 Karimata, Hirara, Miyakojima City, Okinawa Prefecture
Miyakojima Diving Shop BIGHOLIDAY
Phone: 0980-72-5422

[Shipping precautions]

• Please write the start date of your dive in the name field.
• You may be asked to list the items in your package.
• Please make arrangements to arrive with plenty of time to spare.
• Please specify that you wish to send the item by air. If you do not declare this, it may be sent by surface mail, and may not arrive in time for the intended date.

【if you have any questions】

Approximately 2 to 4 days
There is a possibility that the schedule may be significantly delayed due to typhoons or other factors.
In addition, transportation conditions may be poor during Golden Week and the peak summer season.

It's about 10 minutes by car.Shop location mapPlease check the details on the website. Generally, the boat will be collected and decommissioned, so there is no need to come to the shop.

We sell 30-ring binder logbooks (700 yen for 25 dives) and binder set logbooks (1700 yen for XNUMX dives) on the boat, so you can purchase them at any time.

Not currently available for sale.

Six major card brands are accepted: Visa, MasterCard, JCB, American Express, Diners Club, and Discover. QR code payments are available via Rakuten PAY and PAYPAY.

All prices are shown including tax.

Payment will be made at the port after returning on the final day.

For details, Cancellation PolicyPlease check the details. Our shop operates with a small number of participants and limits the number of reservations, so once we reach capacity, we will refuse other customers. Thank you for your understanding.

Various discounts arePrice list

Payment will be made on the final day.

Please make your reservation after your itinerary has been decided to a certain extent. We recommend making your reservation early as reservations tend to fill up quickly during long holidays and weekends.

We will reply within 48 hours. If you do not receive a reply, please check if our reply emails are blocked or in your spam folder. In that case, we apologize for the inconvenience, but please contact us by phone.

Once you submit the reservation form, we will reply to you to let you know whether your reservation is accepted or not. If your reservation is accepted, we will attach a URL for entering detailed information, which you will need to submit separately. We will then send you an official reservation confirmation email. This will confirm your reservation.